The map in the app shows you the location and number of available bikes at stations near your current location.
After entering your destination address, the app will show you the nearest station and any detours you may need to take.
Unlocking the bike🔓:
➡️ Tap the SCAN button: scan the QR code located on the bike’s handlebars.
➡️ Wait a few seconds while the app connects to the bike. Once connected, the bike will emit a double beep and the app will display your route on the screen.
➡️ Press the left brake to detach the bike and pull it toward you. The bikes are attached to each other via two magnets located on the right side of the bike.
💰 A pre-authorization of €25 may be requested before starting a trip, in accordance with the billing policy. For more information -> Billing Policy
🛠Is your bike broken? The app will prompt you to park it at a maintenance rack, and you can then start a new ride by scanning the QR code on the next bike. If the issue hasn’t been reported yet, you can do so through the app. For more information -> My bike isn’t working or is out of battery
If you encounter any problems, do not hesitate to contact us via our Live Chat in the app or by telephone on 09 74 99 18 94. You can also send us an email at supportvls@idelis.fr